Respect for the work
We start by learning from the people who know the business.
We acquire established American service businesses and own them for the long term. Let’s talk confidentially about your business, your priorities, and the next chapter.
We start by learning from the people who know the business.
We are building for the long term, without a forced exit clock.
Experienced operators and builders working under one roof.
A sequence of priorities, shaped around your business—not a rigid schedule. We begin with understanding and earn the right to change.
Ask why things are done the way they are. Learn what creates value and where unnecessary work gets in the way.
Assume the crew is competent. Learn the trade alongside them before proposing changes.
Listen for unresolved frustrations, support the people leading the work, and rebuild trust patiently.
Understand the workflow first. Introduce practical tools with the explanation and support people need to use them well.
Help customers understand the service, build trust, and give them reasons to stay. Growth starts with doing the work well.
Services people will need for decades.
Real customers, experienced people, and a reputation earned over time.
Profitable operations with sound fundamentals.
Essential work in the physical world.
A relationship built on trust and candor.
A business anchored in Christ.
A business we can strengthen and own for the long term.
New Gradient is a permanent holding company. We acquire businesses to operate and strengthen them over the long term, without a fund timetable requiring an exit.
Our starting assumption is that the crew knows the business and is capable. Our plan begins with learning alongside them, understanding their concerns, and supporting the people leading the work. Retaining key people is an important part of acquisition planning; specific roles and arrangements depend on the business.
No blanket overhaul is the starting point. We first ask why the business works the way it does, identify what should be preserved, and look for unnecessary work. Changes should follow understanding and trust.
Our aim is to make good operators more capable and reduce avoidable work. The first-180-day plan puts learning the trade and strengthening culture before introducing technology. We evaluate tools against the work people actually need to do.
New Gradient brings an internal team spanning operations, growth, software, and acquisition execution. We assess the business’s leadership needs before closing and discuss the operating structure as part of the transition.
Your preferred role and the business’s continuity needs belong in the first conversations. The transition plan depends on the people and knowledge already in place; we work through that arrangement with you before closing.
We start by understanding the reputation and customer trust attached to the business. Questions about the name and identity should be discussed during the acquisition process, rather than assumed in advance.
We build for long-term ownership. There is no forced fund-life exit clock, while responsible decisions about a business still depend on its circumstances.
Timing depends on the business, diligence, financing, and the transition that needs to be put in place. We can discuss the steps and your priorities once we understand the opportunity.
A short overview of the business, your goals, and the best way to reach you are enough to begin. Revenue and EBITDA are optional on the initial form. Please save detailed financial documents for a later conversation.
Tell us a little about the business you’ve built. We’ll review your note and follow up to understand your goals and whether there’s a fit.